Paying by bank account (ACH)
For parents: how paying by bank account (ACH) works, including the verification email from Stripe and how long payments take to clear.
Last updated About 1 month ago
ACH bank payments are available only where the school's country, processor and payment policy support them. Some drop-in centers require cards. Your center sets tuition, fees and due dates.
Add a bank account
Open Billing > Payment methods > Add method, or choose an available bank option during checkout. Follow Stripe's account-entry and verification prompts. Do not send bank credentials to the school or Support.
Complete verification
Some banks verify immediately; others need an additional step. A pending method can show Complete verification with Stripe in Payment methods. Follow that link when present, or the processor's verification email, including checking spam.
An enrollment awaiting bank verification may also show verification and cancellation/release options in its detail page. Removing a pending bank method can cancel verification; it does not pay an invoice.
Pending does not mean settled
Bank payments take time to process. While a bank payment is on its way, Billing shows that bill as Payment processing and does not count it as owed or past due, so you do not need to pay it again. Read the current payment status and processor instructions; submitting a transfer or verifying a method is not proof the money settled.
If you are close to a deadline, ask your center which available payment option to use. Before changing methods or retrying, check the original payment to avoid duplicates. A card attempt can also fail, so verify the result rather than assuming immediate success.
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