Sign in at bloomily.app/auth/login or in the native Bloomily parent app with your account. The following locations describe the web portal.

Password and sign-in help

On the sign-in page choose Use a password instead, then Forgot password?. Enter your account email and follow the reset email's code or link. Request a new reset if it has expired. When signed in, open Settings > Security for the password reset action.

If an invitation is missing, check spam and ask your center to verify the invitation details. If you see no access, ask the center to check the selected school and your child relationship. Each guardian can have their own account linked to the child.

Profile and preferences

Open Settings. Its sections include Family access, Profile, Check-in & pickup photos, Notifications, SMS, Security, Delete account and Sign out.

• Use Profile for supported name, phone and photo changes, then Save profile.

• Use Notifications to choose available categories and channels, then Save preferences.

• Use SMS for the phone and consent options shown, then Save SMS settings. SMS consent is separate from other preferences and does not make every category available by text.

• Use Sign out when finished on a shared device.

A saved preference is not proof a particular notification was delivered. The standalone Notifications page shows available alerts and links to their records.

Children and schools

Open My kids to see linked child records. Use the child's supported actions and read any removal restriction; enrollment, billing, payment and form dependencies can prevent removal. For health information or collected paperwork use Forms and its permitted revision action, or contact the school.

Use the organization switcher for another school. Billing, messages and child access remain school-scoped.

Email changes and account deletion

To change the email you sign in with, ask your center. They can correct it on your existing account, so your children and payment details stay where they are. If your center cannot make the change, they can ask Bloomily Support. Updating ordinary contact details is not proof the login email changed.

Open Settings > Delete account to review the deletion process. Read its eligibility checks, retained-record explanation and schedule before confirming. Deleting account access does not mean immediate erasure of school-held enrollment or financial records.

Parent app guides

• Navigate the parent app and Home screen

• Manage push and SMS notifications in the parent app

• Choose which updates notify you in the parent app