For parents who need to add or change someone connected to a child. Open People & pickup in the web portal and choose the child first.

Add a pickup person

Step 1

Under Approved pickups, choose + Add a pickup person when available.

Step 2

Enter their first name, last name and phone. Add a relationship or Allowed until date if needed. If you have more than one child at the school, choose which children they can collect under Who can they pick up?. Every child starts ticked; untick any child they should not pick up.

Step 3

Review the details, then choose Add pickup. Read the result before sharing the person's pickup information. Someone added for several children gets one pickup code for all of them.

Invite a parent or guardian

Choose + Invite a parent or guardian when offered. Enter their details, choose the access offered, and choose Next. Read the review carefully before Send invite or Ask [school] to approve. A pending invitation or approval request is not active access.

A pickup contact and a guardian account are different. Do not grant parent access simply because someone needs to collect your child. Read the access description before inviting anyone.

Change or remove someone

Find the correct person's row for the correct child. Use Edit to change pickup details, then Save changes. Use Remove only after checking the confirmation. Where available, a pickup PIN has its own Save PIN action.

If the page is read-only, the school or a full guardian handles changes. A view-only account cannot assume it can add people. Call the school for an urgent pickup change and confirm its identity-check requirements. Keep pickup codes private and keep the list current.

Parent app walkthroughs

These walkthroughs show the Bloomily parent app. Web-portal labels can differ. Available features and actions depend on your school, your access and app version.

How to Invite a Parent or Guardian

1. Open More > People & Access under Services and choose the child.

2. Select Invite a parent or guardian and enter the person’s details.

3. Choose the access level and read its description. The demo offers Viewer, Guardian and Co-parent.

4. Select Next, review the access and any required confirmation, then follow the invitation action shown.

The example co-parent invitation requires confirmation that a co-parent has the same access as you and only the school can remove them. Read your school’s actual confirmation; do not treat an invitation or approval request as active access.

Open this walkthrough in a new tab

How to Remove an Authorized Pickup Person

1. Open More > People & Access and choose the correct child.

2. Find the person under Approved pickups and select the trash icon.

3. Review the name in the confirmation. Select Remove only if this is the person you intend to remove, then check the list.

This removes an approved pickup entry. Guardian or co-parent access can have different restrictions; contact the school when removal is unavailable.

Open this walkthrough in a new tab

Who can add pickup people, and the PIN

Any parent with full access can add pickup people, not only the first parent on the account. When you add someone, Bloomily shows their 4-digit pickup PIN on screen; share it with them. At the kiosk they enter the last 4 digits of their phone number and that PIN. If you have more than one child, one PIN covers every child you ticked.

A pickup person is not a guardian: they can collect your child, but they do not see updates or messages. A parent cannot delete a child from the app; to leave a program, ask the school to cancel the enrollment.