For center administrators with access to this area.

Correct an attendance record using actual attendance information and an audit reason.

Steps

1. Open Attendance > Records and select the relevant date range.

2. Find and open the correct child’s attendance record.

3. Choose Correct times and enter the actual arrival or departure times that need correction.

4. Enter the reason for the correction, review the change and save it.

5. Reopen the record to verify the corrected times and audit information.

Check the result

An administrator’s correction is not a new parent signature. Keep the reason and actual attendance evidence clear.

Changing attendance can matter to reports and billing review. Check affected records separately rather than assuming every related invoice changes automatically.

Interactive walkthrough: Manually Correcting Attendance Records

The recording uses one center’s example data. Names, amounts, dates, counts and configured policies are examples; use your own center’s records and settings. Some labels in the recording may differ from the written steps above.

Open the walkthrough in a new window