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Find a missing menu item

Find a missing tool and check the access or setup that controls it.

Last updated About 1 month ago

For administrators who cannot find a tool in Admin OS.

  1. Check the center name before opening records or changing settings.

  2. Open More. Additional tools can include Attendance, Daily reports, Health, Reports and Rooms & spaces.

  3. For configuration, open the gear menu and choose Settings. Use Find a setting or select the relevant settings section.

  4. If the tool is still missing, ask your administrator to check your role, room access, plan, enabled features and the center’s visible-tool choices.

Different program types can show different tools. A center that does not use a feature may not show it. Do not use an old bookmarked address to bypass the menu or assume you need broader access.

The workspace choices in Settings control which tools this center shows; they do not switch you to another center. If you need a different center, ask its administrator to confirm your membership and the correct sign-in route.

If access fails to load, keep the error message and contact Support. An unavailable or empty page is not proof that the center has no records.