For administrators managing the center's Bloomily subscription.

Step 1

Open More > Subscription & plan, or the subscription link in Settings.

Step 2

Read Plan details, including the payment method, billing email, plan limits and terms shown.

Step 3

Review subscription invoices by period and status. Open the available document for the invoice you need.

Step 4

For a change, use the plan action actually offered and read its confirmation and billing consequence before proceeding.

Bloomily subscription billing is separate from the tuition invoices your center sends families in Money. Check which bill you are discussing when requesting help.

Request a different plan sends a request where available; it does not establish that the plan changed. Other plan actions can open checkout or change billing, so do not assume they are all requests.

Request cancellation explains what cancellation means before accepting your request. Read that screen and the resulting status. A request is not proof that the subscription is already canceled. If the details fail to load or an action is held, contact Bloomily instead of trying an old billing link.