Your center sets cancellation, withdrawal and refund policy. Bloomily Support cannot approve a policy exception or refund on the center's behalf.

Check the enrollment's available actions

From the menu, open My enrollments. A studio uses My classes, and a club uses My teams. Then open the enrollment detail. A pending-approval record can offer Withdraw Application. A record awaiting bank verification may offer verification or cancellation/release. These actions depend on status and guardian management access; read the confirmation and verify the result.

Withdrawal or cancellation/release of a pending record is not a refund authorization. Confirmed enrollments do not have a universal self-service cancel button.

Contact your center

For confirmed enrollment, schedule changes or a refund request, contact the center or camp directly with the child, program/session and requested dates. Ask about its deadlines and policy. Use Messages, the enrollment email, handbook or school website for contact details.

What to expect

The center reviews the request, records an approved change and handles any permitted refund separately. Canceled and withdrawn records are excluded from My enrollments; ask the center for confirmation or historical records rather than expecting the canceled card to remain in the list. A requested refund is not proof the funds have returned.