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Families & communication

Look up an emergency contact or pickup person

For authorized staff checking who to call or who may collect a child.

Last updated About 2 hours ago

For authorized staff checking who to call or who may collect a child.

Step 1

Open More > Contacts & pickups in Admin OS.

Step 2

Find the child. Use the coverage counts to filter gaps, or narrow the list with the available controls.

Step 3

Check the Emergency contacts and Pickup people columns. A first-to-call marker identifies a contact's priority when recorded.

Step 4

Open the child's record when your role allows it to review the person's details and supported pickup information.

None on file needs follow-up; it is not permission to release a child to someone else. A pickup person listed only in a form may need a separate active pickup record. Confirm the school's current authorization process.

Only reveal a pickup code through the permitted record action, and keep it private. Do not copy codes into a shared report or support screenshot. If a record is locked for your role, ask authorized staff to help. A code does not replace the school's identity and release checks.

Walkthrough: Add Authorized Pickup Persons on Bloomily

  1. Open Families > Children and select the child.

  2. Expand Authorized pickups and enter the intended pickup person’s details.

  3. Review Add pickup person and the authorization confirmation, then choose Confirm — authorize.

  4. Check the resulting pickup entry.

Authorizing pickup does not create a guardian relationship or authorize a sibling. Those captions in the recording are incorrect; this action authorizes the named person to pick up the selected child.

The recording uses one center’s example data and settings. Names, amounts, dates, counts and policy choices are examples. Follow the written guidance above where recording labels differ.

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Walkthrough: Viewing Authorized Pickups

  1. Open Families > Children and select the child.

  2. Expand Authorized pickups to review the people currently authorized.

Check the person’s identity and the current child-specific authorization before release. Viewing this list does not add or change authorization.

The recording uses one center’s example data and settings. Names, amounts, dates, counts and policy choices are examples. Follow the written guidance above where recording labels differ.

Open the walkthrough in a new window