Skip to main content
Families & communication

Find a family, child or guardian record

Use Families to find the correct household and its linked people.

Last updated About 2 hours ago

For center administrators with access to this area.

Use Families to find the correct household and its linked people.

Steps

  1. Open Families and choose Families, Children or Guardians according to the record you need.

  2. Search using the available name, child or room filters.

  3. Open the matching record and verify the family and child identity.

  4. From a family record, select a linked child or guardian to open that person’s details.

Check the result

People with similar names can belong to different households. Check the linked family before taking any action.

A lookup does not change access, enrollment or billing.

Interactive walkthrough: Searching for a Family and Overview

The recording uses one center’s example data. Names, amounts, dates, counts and configured policies are examples; use your own center’s records and settings. Some labels in the recording may differ from the written steps above.

Open the walkthrough in a new window

Interactive walkthrough: Viewing Children linked to a family

The recording uses one center’s example data. Names, amounts, dates, counts and configured policies are examples; use your own center’s records and settings. Some labels in the recording may differ from the written steps above.

Open the walkthrough in a new window

Interactive walkthrough: Viewing parents and guardians

The recording uses one center’s example data. Names, amounts, dates, counts and configured policies are examples; use your own center’s records and settings. Some labels in the recording may differ from the written steps above.

Open the walkthrough in a new window