Withdraw a child from a program enrollment
End a selected enrollment while reviewing notification and billing follow-up.
Last updated About 2 hours ago
For center administrators with access to this area.
End a selected enrollment while reviewing notification and billing follow-up.
Steps
Open Programs > Roster and select the child’s enrollment.
Choose Cancel and review the session, open invoices and any recurring-plan decisions shown.
Enter a reason and review Tell family. The available send choice depends on the center’s configuration.
Review and confirm the cancellation, then read the result.
Check the updated enrollment, any recurring billing decision and outstanding invoice follow-up.
Check the result
Canceling an enrollment does not automatically void its registration invoice or refund a collected payment. Review those separate actions when needed.
Check exactly which recurring assignment the confirmation affects. Do not assume all of the child’s other enrollments or billing plans end.
Interactive walkthrough: Withdrawing children from Programs
The recording uses one center’s example data. Names, amounts, dates, counts and configured policies are examples; use your own center’s records and settings. Some labels in the recording may differ from the written steps above.
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